Knowledge Base

ManyDial Knowledge Base
& Developer Documentation

ManyDial is a Programmable Voice SaaS designed specifically for the 192 countries that global tech giants cannot serve due to regulatory barriers. We provide instant local access, no-code automation, and a modern voice stack for emerging markets.

Core Value Proposition

Local Access

Instant access to local numbers through partnerships with local DID providers.

No-Code/Low-Code

Plug-and-play voice stack that requires no developers or complex setup.

Speed

Setting up automated calls takes 10 minutes vs 30 days with traditional providers.

Product Features

Programmable Voice & Auto Dialer

BYON model or acquire local numbers
Inbound & Outbound calling
Multilingual TTS and Transcription
Use Cases: COD verification, campaigns, notifications

Cloud Call Center

Queue management & real-time analytics
Agent management
Embeddable via iFrame into websites
Replaces legacy hardware/software

Developer API Reference

Authentication: Include x-api-key header with your Secret Key in all POST requests.

A. Caller ID Verification API

POST https://api.manydial.com/v1/portal/callerId

Required: ownerName, businessName, email, phone, documents (Base64), address fields, webhook (callerIdRequestHook).

B. Call Automation API

POST https://api.manydial.com/v1/portal/call/dispatch

Key: messages (JSON script), buttons (JSON inputs), deliveryHook.

Webhook returns: userPressed, status, recordingAudioURL (if enabled).

C. Call Center API & iFrame

Create Instance: POST /v1/portal/call-center
Add Agents: POST /v1/portal/agent-request
iFrame Embed: https://callcenter.manydial.com?email=&callerId=
Click-to-Call: POST /v1/portal/click-to-call

Pricing & Plans

Launch

$45/Month

Growth

$99/Month

Scale

$299/Month

Enterprise

$999+/Month

SaaS + Usage model | Blended ARPU ~$80/month | Partner revenue sharing available

Support & Troubleshooting

Common API Errors

400
Missing Fields
Ensure all required fields are present (e.g., ownerName in Caller ID requests or deliveryHook in Automation calls).
401
Unauthorized
Verify that your x-api-key is correct and included in the request header.
—
Invalid Date Format
Dates must be formatted as YYYY-MM-DD.

Operations Tips

SMS Automation
Set smsEnabled
When requesting a Caller ID, include smsEnabled: “Yes” if you plan to send SMS via automation flows.
Call Recording
Enable Recording
In your messages JSON, set recordKey: “Yes” (e.g., record1: “Yes”) to capture audio. The recording URL will be returned in the delivery webhook.

Need more help? Our team is here to assist you.

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ManyDial Knowledge Base& Developer Documentation